2. Digital Products Policy

All digital products—including e-books, guides, planners, templates, MAP Toolbox documents, and downloadable resources—are delivered instantly or accessible upon purchase. Because these items cannot be “returned,” all digital products are non-refundable.

Accessing, downloading, or viewing any digital product constitutes full and final acceptance of delivery.

Sharing, redistributing, or reselling MAP digital products is strictly prohibited.

3. Consulting Sessions & Scheduling Policy

All appointments—including consulting sessions, strategy calls, video sessions, and any vCita bookings—are reserved specifically for the client’s selected date and time. These services are non-refundable.

Missed sessions, late arrivals, or unused time cannot be refunded or credited. MAP is not responsible for client scheduling errors, internet issues, or device problems.

If rescheduling is allowed for your service type, it must be done before the appointment time. MAP reserves the right to decline rescheduling requests.

4. Chargebacks, Disputes & Payment Reversals

Because all sales are final, initiating a chargeback, dispute, or payment reversal after receiving a service or digital product is considered a breach of these policies.

MAP reserves the right to provide proof of purchase, delivery, client agreement, booking logs, communication records, and Terms & Conditions acceptance to the payment processor.

False chargebacks or fraudulent disputes may result in:
• Permanent denial of future services
• Legal action
• Recovery of costs, fees, and damages

5. Cancellations, Missed Sessions & No-Shows

If a client fails to attend a scheduled session, the session is considered a no-show and is forfeited with no refund.

MAP does not offer refunds for:
• Missed appointments
• Late arrivals
• Failure to prepare
• Scheduling mistakes
• Not using purchased services

MAP may, at its discretion, allow rescheduling if requested in advance, but this is not guaranteed and depends on availability.

6. Policy Agreement & Acceptance

By purchasing any MAP product or booking any MAP service, the client acknowledges and agrees to this Refund & Cancellation Policy in full.

It is the client’s responsibility to review MAP policies before completing a purchase. All sales are final, and MAP reserves the right to update or modify this policy at any time.

Continued use of MAP products or services constitutes acceptance of all policy updates.

2. No Guarantees or Promised Outcomes

MAP does not guarantee any specific outcomes, including but not limited to:

• Fanbase growth

• Streaming or sales increases

• Viral success or algorithm placement

• Career advancement or industry opportunities

• Signing of contracts or label deals

• Increased income or revenue

• Business development or long-term success

Testimonials, reviews, and examples represent individual experiences and are not intended to guarantee or predict future results for all clients or customers.

Your progress depends on your effort, skill, decisions, personal circumstances, and external factors beyond MAP’s control.

3. Consultation & Coaching Disclaimer

MAP consultations, coaching sessions, and strategy calls are designed to provide guidance, insight, and educational direction. No consultation provides or replaces legal advice, business management, investment strategy, accounting services, therapy, or any form of licensed professional service.

All recommendations offered during consulting sessions are general suggestions based on the information you provide. MAP does not guarantee results from following guidance or implementing strategies discussed in any session.

You are solely responsible for all decisions, actions, and results that follow any MAP consultation or coaching session.

4. Digital Products Disclaimer

All MAP digital products—including templates, contracts, guides, toolkits, planners, e-books, audio files, workbooks, and video modules—are provided strictly for educational and informational use.

Digital products are not legal documents and do not replace licensed professional review or customization. Customers must evaluate and adjust templates and materials according to their personal needs and jurisdiction requirements.

MAP is not responsible for any outcomes related to the use, misuse, or modification of any digital material provided.

5. Third-Party Tools, Platforms & External Resources

MAP may recommend or refer clients to external companies, apps, tools, distributors, or platforms. Such references are provided for convenience and educational benefit.

MAP does not control, own, operate, endorse, or guarantee third-party services unless explicitly stated. All relationships with external companies are independent.

You acknowledge that MAP is not responsible for:

• third-party pricing changes

• technical issues or outages

• platform errors or account restrictions

• data breaches or security failures

• lost data, delays, or content removal

Use of any third-party platform is at your own risk and subject to the policies and terms of the third-party provider.

6. Limitation of Liability

To the fullest extent permitted by law, MAP is not liable for any losses, damages, injuries, business disruptions, lost opportunities, or consequences resulting from the use of MAP content, digital products, services, or consultations.

This includes, without limitation, direct, indirect, incidental, special, punitive, or consequential damages relating to:

• technical or platform failures

• business decisions or outcomes

• missed opportunities

• financial loss or reduced revenue

• reliance on MAP information or materials

MAP’s total liability—if ever applicable—is strictly limited to the amount paid for the specific product or service involved in the claim.